jiji bd Privacy Policy

This privacy policy applies to all services and features of the jiji bd platform. When you use our website, open an account, or use any of our services, you are considered to have agreed to the terms of this policy.

jiji bd places the highest importance on the privacy of its users. This policy is presented transparently so you can understand what information we hold about you, why we hold it, and how we hold it.

This privacy policy should be read together with our Terms and Conditions, as both documents complement each other and together form the complete terms governing your use of our services.

1.1 About Us

In this policy, "jiji bd", "we", and "our" refer to the entity operating the website https://jiji-bd.cam and its services. "You" or "user" refers to any visitor — registered or unregistered — on this platform.

1.2 Purpose of This Policy

The main purpose of this policy is to inform you about what information we collect, how that information is processed, how much consent is required from you, and what rights you have over your information. We believe transparency is the foundation of trust.

jiji bd collects specific personal information for various purposes. A detailed breakdown of the categories of information collected is provided below:

2.1 Registration Information

When you open an account at jiji bd, we collect the following information:

• Full name (as per national ID card)
• Date of birth (for age verification)
• Mobile number
• Email address
• Username and password (stored in encrypted form)
• Country of residence

2.2 Identity Verification Information

To ensure secure services and comply with applicable regulations, we may request copies of the following documents:

• National ID card (NID) or passport copy
• Proof of residence (utility bill or bank statement)
• Proof of payment method ownership (where applicable)

2.3 Transaction Information

To maintain records of financial transactions, we collect: deposit and withdrawal amounts and times, payment methods used (bKash, Nagad, Rocket, Upay, bank transfer), transaction numbers, and gaming history.

2.4 Technical Information

Our servers automatically collect certain technical information, such as: IP address, browser type and version, operating system, device information, date and time of visit, and referrer URL.

jiji bd uses collected information only for specific and legitimate purposes. No information is processed unnecessarily.

3.1 Account Management

We use your information to create and manage your account, verify your identity, assist with password recovery, and save your preferred settings.

3.2 Financial Transaction Processing

Information is used to correctly complete financial activities such as deposits, withdrawals, and bonus payments. This information is also essential for preventing fraud and ensuring financial security.

3.3 Customer Support

Our 24/7 live chat and email support team has limited access to your account and transaction information to help resolve your issues.

3.4 Promotional Communications

With your consent, we may send you information about bonus offers, new game updates, and special promotions via SMS or email. You can opt out of this at any time.

3.5 Responsible Gaming

By monitoring your gaming behaviour, we can identify signs of problematic gaming and provide support when needed. This is an important part of our Responsible Gaming Policy.

jiji bd never sells or rents your personal information. However, in certain specific circumstances, information may be shared with third parties.

4.1 Service Provider Partners

Payment gateways, game software providers, and technology service providers may access limited information necessary to operate our services. These partners are bound by strict confidentiality agreements with us.

4.2 Legal Obligations

When a court or authority orders disclosure of information under Bangladeshi or international law, we are required to comply. In such cases, only the information specified in the legal order will be provided.

4.3 Fraud Prevention

To prevent fraud, money laundering, or other financial crimes, necessary information may be shared with relevant authorities or other service providers.

4.4 Business Restructuring

In the event of a business merger or restructuring, information may be transferred, but the new party will be required to provide the same level of protection as this privacy policy.

The jiji bd website uses cookies and similar technologies. Cookies are small text files stored on your device that help make our site work more effectively.

5.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain your login state, carry out security checks, and manage your session. These cookies cannot be disabled.

5.2 Performance Cookies

These cookies are used to analyse website performance. They measure which pages are visited most and how fast pages load, helping us improve the quality of our service.

5.3 Preference Cookies

These cookies are used to remember your language, interface preferences, and other personalised settings, so you do not have to set them up again each time you log in.

5.4 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit the functionality of some services. Please refer to your browser's help page for more information.

jiji bd retains your information only for as long as necessary or as required by legal obligations. Once the purpose is fulfilled, information is securely deleted.

6.1 Active Account Data

Registration and profile information is retained for as long as your account remains active. Even after account closure, certain records may be kept for a specified period for legal reasons.

6.2 Financial Records

Transaction-related information is retained for a specified period in accordance with financial regulations. This is also necessary for dispute resolution and audits.

6.3 Inactive Accounts

Information on accounts that have been inactive for a long period is reviewed periodically. We will notify you in advance before permanently closing an account.

Every user registered at jiji bd has the following rights regarding their personal information:

7.1 Right to Access

You can find out what information we hold about you, how we use it, and who we share it with. We are required to respond within a set timeframe after your request.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. This can be done through your account settings or via customer support.

7.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, if there are legal obligations or ongoing disputes, the request may be limited.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing messages or specific purposes. Once you raise an objection, the relevant processing will be stopped.

7.5 Right to Data Portability

You can request your information in a commonly used and machine-readable format, making it easier to transfer to another service if needed.

jiji bd takes multiple technical and organisational measures to keep your information secure.

8.1 Encryption

Our website uses SSL (Secure Socket Layer) encryption, which protects all data exchanged between your browser and our servers. Passwords and financial information are stored with an additional layer of encryption.

8.2 Access Controls

Internal staff at jiji bd have strictly controlled, role-based access to information. Only staff who need it can access specific data, and every access is logged.

8.3 Regular Security Audits

Regular security tests are conducted to identify vulnerabilities in our systems. Identified issues are resolved promptly, and round-the-clock monitoring remains active.

8.4 Response to Security Breaches

If a data breach occurs, we will notify affected users as soon as possible in accordance with applicable regulations and will take the necessary remedial action.

jiji bd strictly does not provide services to anyone under the age of 21. All our casino and betting services are for adults aged 21 and above only.

9.1 Age Verification Process

Every user's age is verified at registration. An account is not activated unless the user is confirmed to be over 21 years of age via a national ID card or passport.

9.2 Deletion of Minor's Data

If we learn that a minor's information has entered our system, we will immediately close that account and delete all associated information.

9.3 Information for Parents and Guardians

If a parent or guardian suspects that their minor child is using our platform, please contact our support team. We will investigate and take the necessary action promptly.

jiji bd may update this Privacy Policy when necessary. The policy may be revised due to changes in business processes, technology, or legal requirements.

10.1 Notice of Changes

If there are significant changes, we will notify you by email or with a notification at the time of account login. We recommend visiting this page regularly to stay informed about the latest policy.

10.2 Consent to Changes

Continued use of the platform after a policy update will be considered as your acceptance of the revised policy. If you do not agree with the changes, you may stop using the service and request account closure.

10.3 Previous Versions

If you wish to view a previous version of the policy, please contact our customer support team. We keep previous versions on record.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our privacy support team is ready to answer all your queries.

11.1 Contact Methods

You can get immediate assistance through our 24/7 live chat service. You can also reach us by email: [email protected]

Our support team provides assistance in both Bangla and English. Your privacy-related requests will be processed as quickly as possible.

11.2 Complaint Process

If you have any complaints about how your information is handled, please inform our support team in detail. We take every complaint seriously and try to respond within a set timeframe. For general questions about our service, you can visit the Frequently Asked Questions (FAQ) page.

This Privacy Policy is a legal document of jiji bd. The latest version is always available at https://jiji-bd.cam/privacy-policy